Grievance Redressal Mechanism

Any complaint/suggestion received by the Company shall be recorded in the Complaint/Suggestion register

Escalation Matrix

If you have any complaint, first contact the Branch Manager or register your complaint at grm.yvumf.com.

If your complaint is not resolved within 7 days, contact the Principal Nodal Officer:

Mr. Akoijam Jagadish
Email: wecare@yvumf.com
Phone: +91 7005846675

If your complaint is still not resolved within 15 days, or you are not satisfied with the reply, you may contact the applicable SRO:

Sa-Dhan: 1800-425-0205

If you do not receive a reply from YVU Financial within 30 days, or if you are not satisfied with the final reply, you may file a complaint with RBI at https://cms.rbi.org.in or contact RBI Contact Centre at 14448.

GRM Form






About Us

YVU Financial is the first company based in Manipur to receive NBFC-MFI certificate from Reserve Bank of India. It has operations in Manipur, Assam and Tripura.

Contact Info

Waiview Bhavan, Thoubal Wangmataba, Thoubal, Manipur - 795138
Call: +91 6009328368
Email: contact@yvumf.com
GRM (complaint/suggestion)

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